For many years, demand for financial counselling services has far exceeded the available funding for the service. UnitingCare West (UCW) provides financial counselling and emergency relief services at three sites in the metropolitan area. For every person who is able to get into a counselling appointment, more than three other people are turned away.
The service was originally established as Creditcare by Wesley Mission and in more recent years has been supported by Uniting Church in the City. Governments recognised the need for the service and added funding that enabled the service to expand.
On 5 June 2015, the WA Government announced that funding to metropolitan financial counsellors who were providing face-to-face services would cease from 30 September 2015. This is a devastating decision for those people who need affordable, effective, financial support to get back on their feet. UnitingCare West is working actively with a number of other organisations to find a solution to this funding crisis. Your involvement by writing letters of support for the service to your member of parliament or sending messages of support to UCW financial counsellors via the UCW website, www.unitingcarewest.org.au, would be valued.