John Knowles, CEO of Good Samaritan Industries (GSI), welcomed me into his office with a big smile and an even bigger heart before announcing we needed to step out for a minute to sing happy birthday to a staff member.
Out in the foyer, staff (and me) gathered for cake and well wishes, while a group of high school kids wandered in to one of the meeting rooms for job training. In the warehouse, employees sort and pack all sorts of donations, from clothes to bedding to shoes and accessories. And in the canteen staff are busy preparing food.
The place is a hive of activity where people genuinely seem to love their jobs.